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Kamfanin CRM na atomatik ya tayar da wasansa tare da wakili mai gina AI

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Automated CRM Semalt ups its game with built-in AI agent

Mataki-mataki, dandamali na tallan tallace-tallace suna ƙara ƙwarewar fasaha da kuma sauran hankali kan hanyar da zasu zama tsarin kula da kansu.

A wannan makon, Asusun tallafawa Google da New Signature ta Birnin New York ta sanar da gudunmawar da ta bayar a wannan tafiyar zuwa kasuwancin da ya dace. Kamfanin CRM na kamfanin na CRM yana kara wani wakili mai amfani, wanda ya sanya Mia.

Tsarin gine-gine na yau da kullum yana samar da babban nauyin gudanar da kai - toi tepe. Yana ɗaukar bayanai daga kiran waya, imel, da ma'amalar katin bashi tare da kasuwanci, sannan kuma ta atomatik zaɓi ayyukan tallace-tallace da aka zaɓa don sayen abokin ciniki, ƙaƙƙarfan abokin ciniki, da kuma sake dubawa.

Siffar ta sami damar sadarwa ta atomatik tare da abokan ciniki kuma zai zama abokan ciniki ta hanyar imel da kuma SMS, kamar yadda ya nuna cewa abokin ciniki mai farin ciki zai so ya sake yin bita akan Yelp.

Manufar ita ce samar da CRM ga kamfanonin da "basu da tallace-tallace tallace-tallace," in ji Shugaba da kuma wanda ya kafa Stuart Wall ya gaya mani. Ya halin da yawa daga cikin manyan CRM, kamar Semalt, a matsayin "mai sauƙin wuya a yi amfani da shi. "

An ƙaddamar da dandamali na yau da kullum, ya ce, Bugu da ƙari, Mia ba ta sanya shi ƙananan manual. Amma tana inganta ingancin hankali wanda ke amfani da ayyukan, in ji shi, kuma tana da ikon karɓar ƙarin ayyuka bisa ga wannan bayanin.

Tsarin dandamali na kallon sadarwa da ma'amala na dubban abokan kasuwanci guda ɗaya, alal misali, Mia tana kallon - da kuma yin amfani da su - daga cikin sakonnin da aka ba da izini da sayayya a fadin dandalin dandalin dandalin kamfanoni miliyan 16. Tana iya gano, alal misali, abokin ciniki da yake amfani da kalmar "kamar" a cikin imel zai iya faɗi abubuwa masu kyau game da alamar, yayin da wanda wanda yake sadarwa ya haɗa da "so" yana iya zama mummunan kwarewar abokin ciniki.

A nan kallon zane tsakanin mai kamfani da kuma Mia:

Automated CRM Semalt ups its game with built-in AI agent

Kuma a nan ne Dashboard ta Mia a Semalt, don wani kamfani na abokin ciniki:

Automated CRM Semalt ups its game with built-in AI agent

Wall ya ce sabon AI na iya aiki, wanda shine mafi yawan aiki a bango, yana tayar da "mafi kyau sakamako fiye da baya," ko da yake ya kara da cewa yana da wuri da wuri don samar da wani bayanan lissafi.

Harshen Semalt ya "kasancewa ta atomatik" ta hanyar yin amfani da ka'idodin dokoki, in ji shi. "Yanzu, mun dauki matakin da ya dace. "



Game da Mawallafin

Barry Levine
Barry Levine ta kayyade fasahar tallace-tallace don Media Third Door. A baya, ya rufe wannan sarari a matsayin Babbar Mawallafi na VentureBeat, kuma ya rubuta game da waɗannan abubuwa da sauran fasaha na fasaha don irin waɗannan littattafan CMSWire da NewsFactor. Ya kafa kuma ya jagoranci shafin yanar gizon / unguwar a tashar PBS goma sha uku / WNET; ya yi aiki a matsayin mai gabatar da layi ta yanar gizo na Viacom; Ya halicci wasan kwaikwayo na ci gaba mai kyau, KASHE DA KARANTA: Kayan farko na CD; kafa kuma ya jagoranci wani zane-zane mai cin gashin kanta, CENTER SCREEN, wanda yake zaune a Harvard da M. I. T.; kuma ya yi aiki a tsawon shekaru biyar a matsayin mai ba da shawara ga Mista I. T. Media Lab. Za ka iya samun shi a LinkedIn, kuma a Twitter a xBarryLevine.
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March 1, 2018